1. Order

1.a: How and when can I order?

You order online in our shop

24 hours a day

7 days a week.

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1.b: what is the minimum order value for

a free delivery?

The minimum order value is CHF 10.00

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1.c: Will I get an order confirmation?

Once you have placed your order,

You will receive an order confirmation by e-mail.

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1.d: Change / cancel orders?

Changes and cancellations are only 2 hours

Free of charge before the selected delivery time.

Please contact us directly below

+41 77 526 1993

2. Delivery

2.a: delivery times?

24 hours a day

7 days a week.

in just 2 hours or

you choose the time and date.

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2.b: What are the delivery cost?

We deliver for FREE.

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2.c: How is the delivery done?

With 0% emissions

(on foot or with the BMW i3 from UPTO)

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2.d: Packing of the order?

We deliver your order

in reusable shopping bags.

(made from 80% post-consumer waste)

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2.e: What is the status of my order?

For an update of your order,

call us on +41 77 526 1993

and we would like to inform you about it.

3. Payment

3.a: How do I pay?

Online with credit card,

at delivery in

CHF, Euro *, GBP *, US Dollars * and Twint

(* only notes, change in CHF)

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3.b: Are my credit card details safe?

We use Wix payment processing via SSL certificate.

4. Products

quality

4.a: Product complaint after delivery:

Should you think that a product is no longer fresh,

Call us on +41 77 526 1993

or send us an e-mail to

And we will find a suitable solution for you.

5. Contact

24 hours a day - 7 days a week

We do not just deliver 24/7

We are also available 24/7

Also on Sundays and bank holidays

Call us on +41 77 526 1993

or send us an e-mail to

We are happy to hear from you.