1. Order
1.a: How and when can I order?
You order online in our shop
24 hours a day
7 days a week.
1.b: what is the minimum order value for
a free delivery?
The minimum order value is CHF 10.00
1.c: Will I get an order confirmation?
Once you have placed your order,
You will receive an order confirmation by e-mail.
1.d: Change / cancel orders?
Changes and cancellations are only 2 hours
Free of charge before the selected delivery time.
Please contact us directly below
+41 77 526 1993
2. Delivery
2.a: delivery times?
24 hours a day
7 days a week.
in just 2 hours or
you choose the time and date.
2.b: What are the delivery cost?
We deliver for FREE.
2.c: How is the delivery done?
With 0% emissions
(on foot or with the BMW X1 from UPTO)
2.d: What is the status of my order?
For an update of your order,
call us on +41 77 526 1993
and we would like to inform you about it.
3. Payment
3.a: How do I pay?
Online with credit card,
at delivery
with Card, Google pay, Apple pay & Twint
3.b: Are my credit card details safe?
We use Wix payment processing via SSL certificate.
4. Products
quality
4.a: Product complaint after delivery:
Should you think that a product is no longer fresh,
Call us on +41 77 526 1993
or send us an e-mail to
And we will find a suitable solution for you.
5. Contact
24 hours a day - 7 days a week
We do not just deliver 24/7
We are also available 24/7
Also on Sundays and bank holidays
Call us on +41 77 526 1993
or send us an e-mail to
We are happy to hear from you.